Our History
After injuring himself in a motor vehicle accident and becoming a tetraplegic, Robert McIsaac turned to his father Harold to set up a model caregiving service, centric to an injured person's needs. As a result, McIsaac Caregiving Agency was established in 1991 with Robert being the first client. Many of the very first clientele are still using our services.
Today, the agency provides services to ACC's serious injury claimants, specialising in homebased care for spinal injured and traumatic brain injured clients. While there are more than 60 agencies providing similar services to the community, we are the only agency that specialises in this field of healthcare.
Robert unfortunately passed away in August 2003. He remains a constant reminder for us all of a young man who did not let his injury stop him from achieving great things in life.
Mission, Vision, Values
Our Mission
“To obtain the right balance between care and support with understanding, compassion and professionalism”.
Our Vision
To provide consistent, quality care to achieve as far as possible the maximum independence and quality of life for people with a spinal or traumatic brain injury.
Our Values
- Responsive to clients and individual needs.
- Involve whanau/family wherever possible.
- Support staff.
- Best service possible, based on best practice initiatives.
- Consultative and collaborative work practices.
- Encourage innovation.
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