Frequently Asked Questions (FAQs) are issues or concerns that many people have and want information about. FAQs are sometimes very specific and sometimes quite broad - for this reason we have organised questions into groups to make it easier for you to find what you're looking for.
If the questions you have are not answered here or they did not appear under the category you searched, please feel free to contact us.
Select a FAQ group:
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Joining the Agency
Care staff in your home
Care staff when you are away from home
Care staff that are family members
Employment matters
Medication and consumables
Support
Agency processes
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